เกี่ยวกับองค์กร
คำรับรองจากลูกค้า
บริการบริหารจัดการทรัพย์สิน
Ingo Puhl
Managing Direct
South Pole Carbon Thailand
I am writing to you today to express my highest regard for both the CBRE management team (Building Manager and Assistant Building Manager) of the RSU Tower on Sukhumvit 31 as well as the supervisor of the cleaning team and specifically the maid, K. Tanjapon.
I lost my iphone in the men's room on the 3rd floor (I did not notice that it fell out of my bag) and only noticed this hours later (at 8pm). I tracked it to the building using the "lost iphone" app and returned to the building in the evneing. The security staff tried to be helpful but we could not locate it.
I returned this morning where I was informed that the maid, K. Tanjapon, found the phone behind the trash bin during a routine cleaning at around 4.30pm yesterday, informed her supervisor who then deposited it with the Building Manager who placed it in his desk and left it turned on, enabling me to locate it. The Assistant Manager was on duty this morning and returned the phone after verifying that the phone was mine.
To me - being an employer in Thailand as well - this shows the integrity and honesty of staff at all levels and I would like to congratulate you for employing these fine people and inspiring this kind of corporate culture.
One could say that this whole affair is a little thing but to me the attitude and behavior that was shown by your staff in the absence of any observation demonstrates qualities that lead to high performance across important operational functions.
I lost my iphone in the men's room on the 3rd floor (I did not notice that it fell out of my bag) and only noticed this hours later (at 8pm). I tracked it to the building using the "lost iphone" app and returned to the building in the evneing. The security staff tried to be helpful but we could not locate it.
I returned this morning where I was informed that the maid, K. Tanjapon, found the phone behind the trash bin during a routine cleaning at around 4.30pm yesterday, informed her supervisor who then deposited it with the Building Manager who placed it in his desk and left it turned on, enabling me to locate it. The Assistant Manager was on duty this morning and returned the phone after verifying that the phone was mine.
To me - being an employer in Thailand as well - this shows the integrity and honesty of staff at all levels and I would like to congratulate you for employing these fine people and inspiring this kind of corporate culture.
One could say that this whole affair is a little thing but to me the attitude and behavior that was shown by your staff in the absence of any observation demonstrates qualities that lead to high performance across important operational functions.
ไบรอัน
เจ้าของร่วม ไบร์ท สุขุมวิท 24
I find the office staff very friendly and efficient. Any queries that I may have either through a payment or maintenance issue is dealt with in a timely manner. If I need information or advise they are always there to help. I think this is very essential and shows me that we have a staff and maintenance crew that are operating at a very high standard.
The upkeep of the building is at a good standard, it is basically in the same condition as the first day I moved in and this is very important. I think this is an important issue going forward and we as owners along with the office and maintenance staff must preserve the high standard not only as owners but as a possible lease or sell issue.
On the technical and maintenance issues I have been very pleased with the efficient way they have performed, We must all take pride in our home and I think the maintenance group do a good job maintaining this standard, if I do have a problem and they have been very few they always arrive in a timely manner and fix the problem. I think this is very important not only to myself as an owner but for every owner who takes pride in the building
I would also like to mention the security staff, the day time staff in our building are very good, they are always willing to help you arriving and leaving the building. If it is a taxi you require or even some help with luggage or groceries that they are always there to help. It gives the feeling of a family type atmosphere.
I would like to see the office staff moved into a larger office, it seems to me they are cramped up in one small office, maybe it is because I am European and not used to this standard. Do not forget that a good working environment brings a happy staff. What about moving into the office we use for meetings?
I would like to finish by saying keep up the good work.
Peter Hay
Owner
Royal Phuket Marina
It has been a pleasure working with James Saunders and his team at the Royal Phuket Marina. They been very professional and efficient in the work they have done, and many times a problem has been solved after hours! I hope this relationship with CBRE and RPM will continue for a long time.
Dick Kaufman
Owner
Allamanda
Unfortunately Allamanda has many historical weaknesses, which have made the job of property management more difficult than normal. James and his team have gone about their tasks with great efficiency and total professionalism. I have the confidence in knowing that despite the internal differences between many of the owners, CBRE is on-site to make sure that the property is constantly attended to.
Kelly Dean
Owner
Chom Tawan
Many complicated issues have come up at the meetings I have attended where James was in charge. He was able to explain these problems to the buyers and is not afraid to confront the tough issues that we face at Chom Tawan. The two management staff in the Chom Tawan office are also helpful and dedicated to their jobs. They go out of their way to assist owners like me.
Amanda Cooke
Owner
Chom Tawan
The complex is run smoothly by CBRE. The whole team of managers, gardeners, cleaners, housekeepers and handymen are all so friendly and competent. It is much appreciated and makes for a lovely holiday every time we come.
Charles Hay
Former Chairman of Owners Committee
The Plantation
There were many issues that arose following the construction of the units and I think that without James Saunders’ involvement, the resolution of these would have been much more difficult. Having worked with him for the last four years, he has not only been able to identify problems but used his professional expertise to give advice on the available solutions. He has a good grasp of what we needed to do to establish the Plantation as a well run development.
Fred Majoor
Owner
Ayara Surin & Surinyana
In short, 100% happy with James and his team!
Lucy Keaveny
Owner
Layan Estate
Kaiser Zaman
Owner
The Plantation
As a new residential project, the Plantation had its share of both physical as well as management problems. Much of the credit for the fairly smooth transition from the developer to the condominium owners goes to James. As for the rest of the team, the performance has been good on the whole.
Jon Rigg
Owner
The Heights
The service they have provided is both effective and efficient. They are most helpful with good attention to detail, and are always happy to help even when it goes beyond the normal boundaries of their responsibilities. I am very impressed with the management and the team, and would like to thank them immensely for helping us settle quickly into this new environment.
James Dyer
Owner
Maan Tawan
I have known James for several years now and have always found him likeable and hard-working. He is receptive to comments and suggestions and gets on with the job in hand. He runs a good team at CBRE who work well together under the leadership of Khun Biggie.
Andrew Jordan
Director of Operations
Royal Phuket Marina
Mayur Nallamala
Owner
Oceaon Breeze Layan
Whatever issues have arisen has been dealt with promptly and with great courtesy and efficiency. James and the team are excellent, and I feel compelled to also commend the local staff who man the office in our property that are very helpful and is always willing to help and everyone has a great attitude.
Bill Cody
Owner
Maan Tawan
My dealings with James and Mark have not been extensive but whenever I was in contact with them I received a quick and completely satisfactory response and any necessary action was taken. We were dealing on a regular basis with the on-site management during our move-in and I have nothing but admiration and thanks for the help they gave us. They respond quickly, action is done immediately, and in many cases they are doing things that are beyond their remit. I would say that you have an excellent team in Maan Tawan/Chom Tawan and they are good ambassadors for CBRE in Asia.
Non-resident Owner
Have used CBRE as the property manager for past 2-3 years and overall would say that we're quite satisfied, especially given the constraints and realities of Thailand. Most of the staff was "inherited" from a previous set of managers but CBRE were willing to take them on and provide management. The process went smoothly and there were no problems or "ruffled feathers". Not easy but achieved well and perhaps above expectation. Overall I believe that CBRE are well equipped under James to offer a broad and flexible management service to a wide range of different estates.
Tobias Heldt
Owner
Baan Chai Nam
James has done so much good work us at Baan Chai Nam, highlights should be all the after-the-tsunamiproblems and the ongoing conflict with one of our villa owners. James has the ways of a top diplomat and I feel he can lead and get things done. Since I bought my unit I think we've had four Property Managers and Khun Goong stands out as truly excellent. I would also like to mention that the rest of our staff now (Technician, Gardener, Cleaning Lady and Guards) are very good team.
One of Bangkok's most senior expatriate businessmen
The CBRE team members I have communicated with have been very responsive and helpful. I am pleased to date with what CBRE has been doing with respect to Allamanda 1. I look forward to CBRE's further engagement in managing Allamanda 1 up to the quality, value and return levels that we had originally expected and assisting me and others to re-capture value and successfully utilise and/or lease out our units.
Pat Kane
Owner
Layan Estate
James Saunders is certainly a highly effective member of the CBRE team. He is responsive, personable, skillful and very diplomatic in his dealings with owners. We are very pleased with the current CBRE team at Layan.
Stephen Kane
Owner
The Estate
James is an invaluable resource for the Estate, and helped us enormously in setting up our reporting and communication systems. He is pro-active, and an extremely able individual; he handled sometimes difficult situations with great tact, and was always willing to go over the top in his support not only for the overall estate, but also for the individual home-owners. Khun Ji is also a solid resource for the Estate, which overall functions very smoothly.
Bill Barnett
Co-developer
Ocean Breeze Estate, Layan Phuket
Under the stewardship of James Saunders and his estate team for the past 3 years at Ocean Breeze, they have acted responsibly and professionally in its dealings with both the developers and the unit owners. From our standpoint James and team are a value added to the project and it’s been a pleasure dealing with them.
Gerard Cunningham
Owner
Royal Phuket Marina
I have been dealing with CBRE Phuket over the last four years. Being a property developer in London and Brussels and early "off plan" buyer in Royal Phuket Marina, I have been, and continue to be impressed with the efficiency, speed of response and the friendly way James and his team have managed my property.
Jenny Sutton
Owner
Chom Tawan
We rented an apartment in Baan Chai Nam and now we live in Chom Tawan where we own three units, both developments are CBRE managed. James has always been easy to reach, quick to understand and resolve issues, open to suggestions and willing to do more than is strictly required of him. The Chom Tawan team at CBRE is incredibly professional, always eager to assist and is very competent at running the estate on a day-to-day basis.
Jaap Spreeuwenberg
Owner
Oceaon Breeze Resort
Property management is more than simply taking care of property. The most delicate task is crafting a community out of different owners, creating a safe and professional atmosphere, and smoothly solving all the unexpected challenges. It is about caring for the different interests of different stakeholders, and creating value out of these interactions. I admire the way James Saunders and his team of managers and assistants are dedicated to these tasks. Those details that might seem small, but make the property worth living in.
ดร.โอลิเวีย แคททิน
เจ้าของ
เดอะ แพลนเทชั่น
ผมซื้อห้องนี้มาเมื่อ 4 ปีที่แล้วและเหตุผลหนึ่งที่ผมเลือกที่นี่ก็เพราะซีบีอาร์อีเป็นผู้บริหารจัดการทรัพย์สิน ทีมงานซีบีอาร์อีนำโดยเจมส์ ซอนเดอร์ส บริหารทรัพย์สินได้อย่างยอดเยี่ยมตั้งแต่ตอนนั้น แพลนเทชั่น คอนโดมิเนียมผ่านพ้นความวุ่นวายต่าง ๆ มาได้ซึ่งต้องขอขอบคุณทีมบริหารของซีบีอาร์อี ที่ทำให้เรายังคงอยู่ที่นั่นได้ ในอนาคตผมวางแผนที่จะซื้อคอนโดในกรุงเทพที่บริหารจัดการโดยซีบีอาร์อี เนื่องจากประสบการณ์ของผมกับซีบีอาร์อีในภูเก็ตนั้นยอดเยี่ยม
Mr. Giorgio Maria Rosica
On Behalf of the Co-Owners Committee
Allamanda 1 Condominium
Allamanda 1 Condominium is a registered condominium comprising of 94 condominium units and is located in the Laguna Phuket Complex.
Initially Allamanda 1 Condominium was managed as if it were a Hotel by the original Developer who appointed itself as the CJP Manager. Co-Owners subsequently wrestled back control over the Condominium and as a result appointed CBRE in 2007. CBRE however left in 2009 by mutual consent due to various issues which were not of CBRE’s or the Condominium’s doing.
Having then appointed other CJP Managers including another international Managing Agents, we recently reappointed CBRE on the 1st April 2012 having come to the conclusion that CBRE is the best Managing Agent in Phuket who we believe has the resources and capabilities to manage our Condominium.
The Committee and Co-Owners have been extremely pleased with the performance of CBRE to date. Allamanda 1 Condominium is a complex development, however, CBRE has acquitted itself very well, understood the issues to hand and has already started to move the Condominium forward in a positive manner.
The reporting from CBRE has also been excellent and something we have not been fortunate enough to experience until CBRE came back on board.
We appreciate that Property Management is not just about 6 months, it is ongoing. However, to date we are extremely pleased that we made the decision to appoint CBRE and based upon their current performance we would definitely recommend them to any potential customers looking for strong, professional and transparent management.
Initially Allamanda 1 Condominium was managed as if it were a Hotel by the original Developer who appointed itself as the CJP Manager. Co-Owners subsequently wrestled back control over the Condominium and as a result appointed CBRE in 2007. CBRE however left in 2009 by mutual consent due to various issues which were not of CBRE’s or the Condominium’s doing.
Having then appointed other CJP Managers including another international Managing Agents, we recently reappointed CBRE on the 1st April 2012 having come to the conclusion that CBRE is the best Managing Agent in Phuket who we believe has the resources and capabilities to manage our Condominium.
The Committee and Co-Owners have been extremely pleased with the performance of CBRE to date. Allamanda 1 Condominium is a complex development, however, CBRE has acquitted itself very well, understood the issues to hand and has already started to move the Condominium forward in a positive manner.
The reporting from CBRE has also been excellent and something we have not been fortunate enough to experience until CBRE came back on board.
We appreciate that Property Management is not just about 6 months, it is ongoing. However, to date we are extremely pleased that we made the decision to appoint CBRE and based upon their current performance we would definitely recommend them to any potential customers looking for strong, professional and transparent management.
Ingo Puhl
Managing Direct
South Pole Carbon Thailand
I am writing to you today to express my highest regard for both the CBRE management team (Building Manager and Assistant Building Manager) of the RSU Tower on Sukhumvit 31 as well as the supervisor of the cleaning team and specifically the maid, K. Tanjapon.I lost my iphone in the men's room on the 3rd floor (I did not notice that it fell out of my bag) and only noticed this hours later (at 8pm). I tracked it to the building using the "lost iphone" app and returned to the building in the evneing. The security staff tried to be helpful but we could not locate it.
I returned this morning where I was informed that the maid, K. Tanjapon, found the phone behind the trash bin during a routine cleaning at around 4.30pm yesterday, informed her supervisor who then deposited it with the Building Manager who placed it in his desk and left it turned on, enabling me to locate it. The Assistant Manager was on duty this morning and returned the phone after verifying that the phone was mine.
To me - being an employer in Thailand as well - this shows the integrity and honesty of staff at all levels and I would like to congratulate you for employing these fine people and inspiring this kind of corporate culture.
One could say that this whole affair is a little thing but to me the attitude and behavior that was shown by your staff in the absence of any observation demonstrates qualities that lead to high performance across important operational functions.
ไบรอัน
เจ้าของร่วม ไบร์ท สุขุมวิท 24
I find the office staff very friendly and efficient. Any queries that I may have either through a payment or maintenance issue is dealt with in a timely manner. If I need information or advise they are always there to help. I think this is very essential and shows me that we have a staff and maintenance crew that are operating at a very high standard.
The upkeep of the building is at a good standard, it is basically in the same condition as the first day I moved in and this is very important. I think this is an important issue going forward and we as owners along with the office and maintenance staff must preserve the high standard not only as owners but as a possible lease or sell issue.
On the technical and maintenance issues I have been very pleased with the efficient way they have performed, We must all take pride in our home and I think the maintenance group do a good job maintaining this standard, if I do have a problem and they have been very few they always arrive in a timely manner and fix the problem. I think this is very important not only to myself as an owner but for every owner who takes pride in the building
I would also like to mention the security staff, the day time staff in our building are very good, they are always willing to help you arriving and leaving the building. If it is a taxi you require or even some help with luggage or groceries that they are always there to help. It gives the feeling of a family type atmosphere.
I would like to see the office staff moved into a larger office, it seems to me they are cramped up in one small office, maybe it is because I am European and not used to this standard. Do not forget that a good working environment brings a happy staff. What about moving into the office we use for meetings?
I would like to finish by saying keep up the good work.
Peter Hay
Owner
Royal Phuket Marina
It has been a pleasure working with James Saunders and his team at the Royal Phuket Marina. They been very professional and efficient in the work they have done, and many times a problem has been solved after hours! I hope this relationship with CBRE and RPM will continue for a long time.Dick Kaufman
Owner
Allamanda
Unfortunately Allamanda has many historical weaknesses, which have made the job of property management more difficult than normal. James and his team have gone about their tasks with great efficiency and total professionalism. I have the confidence in knowing that despite the internal differences between many of the owners, CBRE is on-site to make sure that the property is constantly attended to.Kelly Dean
Owner
Chom Tawan
Many complicated issues have come up at the meetings I have attended where James was in charge. He was able to explain these problems to the buyers and is not afraid to confront the tough issues that we face at Chom Tawan. The two management staff in the Chom Tawan office are also helpful and dedicated to their jobs. They go out of their way to assist owners like me.Amanda Cooke
Owner
Chom Tawan
The complex is run smoothly by CBRE. The whole team of managers, gardeners, cleaners, housekeepers and handymen are all so friendly and competent. It is much appreciated and makes for a lovely holiday every time we come.Charles Hay
Former Chairman of Owners Committee
The Plantation
There were many issues that arose following the construction of the units and I think that without James Saunders’ involvement, the resolution of these would have been much more difficult. Having worked with him for the last four years, he has not only been able to identify problems but used his professional expertise to give advice on the available solutions. He has a good grasp of what we needed to do to establish the Plantation as a well run development.Fred Majoor
Owner
Ayara Surin & Surinyana
In short, 100% happy with James and his team!Lucy Keaveny
Owner
Layan Estate
Kaiser Zaman
Owner
The Plantation
As a new residential project, the Plantation had its share of both physical as well as management problems. Much of the credit for the fairly smooth transition from the developer to the condominium owners goes to James. As for the rest of the team, the performance has been good on the whole.Jon Rigg
Owner
The Heights
The service they have provided is both effective and efficient. They are most helpful with good attention to detail, and are always happy to help even when it goes beyond the normal boundaries of their responsibilities. I am very impressed with the management and the team, and would like to thank them immensely for helping us settle quickly into this new environment.James Dyer
Owner
Maan Tawan
I have known James for several years now and have always found him likeable and hard-working. He is receptive to comments and suggestions and gets on with the job in hand. He runs a good team at CBRE who work well together under the leadership of Khun Biggie.Andrew Jordan
Director of Operations
Royal Phuket Marina
Mayur Nallamala
Owner
Oceaon Breeze Layan
Whatever issues have arisen has been dealt with promptly and with great courtesy and efficiency. James and the team are excellent, and I feel compelled to also commend the local staff who man the office in our property that are very helpful and is always willing to help and everyone has a great attitude.Bill Cody
Owner
Maan Tawan
My dealings with James and Mark have not been extensive but whenever I was in contact with them I received a quick and completely satisfactory response and any necessary action was taken. We were dealing on a regular basis with the on-site management during our move-in and I have nothing but admiration and thanks for the help they gave us. They respond quickly, action is done immediately, and in many cases they are doing things that are beyond their remit. I would say that you have an excellent team in Maan Tawan/Chom Tawan and they are good ambassadors for CBRE in Asia.Non-resident Owner
Have used CBRE as the property manager for past 2-3 years and overall would say that we're quite satisfied, especially given the constraints and realities of Thailand. Most of the staff was "inherited" from a previous set of managers but CBRE were willing to take them on and provide management. The process went smoothly and there were no problems or "ruffled feathers". Not easy but achieved well and perhaps above expectation. Overall I believe that CBRE are well equipped under James to offer a broad and flexible management service to a wide range of different estates.Tobias Heldt
Owner
Baan Chai Nam
James has done so much good work us at Baan Chai Nam, highlights should be all the after-the-tsunamiproblems and the ongoing conflict with one of our villa owners. James has the ways of a top diplomat and I feel he can lead and get things done. Since I bought my unit I think we've had four Property Managers and Khun Goong stands out as truly excellent. I would also like to mention that the rest of our staff now (Technician, Gardener, Cleaning Lady and Guards) are very good team.One of Bangkok's most senior expatriate businessmen
The CBRE team members I have communicated with have been very responsive and helpful. I am pleased to date with what CBRE has been doing with respect to Allamanda 1. I look forward to CBRE's further engagement in managing Allamanda 1 up to the quality, value and return levels that we had originally expected and assisting me and others to re-capture value and successfully utilise and/or lease out our units.Pat Kane
Owner
Layan Estate
James Saunders is certainly a highly effective member of the CBRE team. He is responsive, personable, skillful and very diplomatic in his dealings with owners. We are very pleased with the current CBRE team at Layan.Stephen Kane
Owner
The Estate
James is an invaluable resource for the Estate, and helped us enormously in setting up our reporting and communication systems. He is pro-active, and an extremely able individual; he handled sometimes difficult situations with great tact, and was always willing to go over the top in his support not only for the overall estate, but also for the individual home-owners. Khun Ji is also a solid resource for the Estate, which overall functions very smoothly.Bill Barnett
Co-developer
Ocean Breeze Estate, Layan Phuket
Under the stewardship of James Saunders and his estate team for the past 3 years at Ocean Breeze, they have acted responsibly and professionally in its dealings with both the developers and the unit owners. From our standpoint James and team are a value added to the project and it’s been a pleasure dealing with them.Gerard Cunningham
Owner
Royal Phuket Marina
I have been dealing with CBRE Phuket over the last four years. Being a property developer in London and Brussels and early "off plan" buyer in Royal Phuket Marina, I have been, and continue to be impressed with the efficiency, speed of response and the friendly way James and his team have managed my property.Jenny Sutton
Owner
Chom Tawan
We rented an apartment in Baan Chai Nam and now we live in Chom Tawan where we own three units, both developments are CBRE managed. James has always been easy to reach, quick to understand and resolve issues, open to suggestions and willing to do more than is strictly required of him. The Chom Tawan team at CBRE is incredibly professional, always eager to assist and is very competent at running the estate on a day-to-day basis.Jaap Spreeuwenberg
Owner
Oceaon Breeze Resort
Property management is more than simply taking care of property. The most delicate task is crafting a community out of different owners, creating a safe and professional atmosphere, and smoothly solving all the unexpected challenges. It is about caring for the different interests of different stakeholders, and creating value out of these interactions. I admire the way James Saunders and his team of managers and assistants are dedicated to these tasks. Those details that might seem small, but make the property worth living in.ดร.โอลิเวีย แคททิน
เจ้าของ
เดอะ แพลนเทชั่น
ผมซื้อห้องนี้มาเมื่อ 4 ปีที่แล้วและเหตุผลหนึ่งที่ผมเลือกที่นี่ก็เพราะซีบีอาร์อีเป็นผู้บริหารจัดการทรัพย์สิน ทีมงานซีบีอาร์อีนำโดยเจมส์ ซอนเดอร์ส บริหารทรัพย์สินได้อย่างยอดเยี่ยมตั้งแต่ตอนนั้น แพลนเทชั่น คอนโดมิเนียมผ่านพ้นความวุ่นวายต่าง ๆ มาได้ซึ่งต้องขอขอบคุณทีมบริหารของซีบีอาร์อี ที่ทำให้เรายังคงอยู่ที่นั่นได้ ในอนาคตผมวางแผนที่จะซื้อคอนโดในกรุงเทพที่บริหารจัดการโดยซีบีอาร์อี เนื่องจากประสบการณ์ของผมกับซีบีอาร์อีในภูเก็ตนั้นยอดเยี่ยมMr. Giorgio Maria Rosica
On Behalf of the Co-Owners Committee
Allamanda 1 Condominium
Allamanda 1 Condominium is a registered condominium comprising of 94 condominium units and is located in the Laguna Phuket Complex.Initially Allamanda 1 Condominium was managed as if it were a Hotel by the original Developer who appointed itself as the CJP Manager. Co-Owners subsequently wrestled back control over the Condominium and as a result appointed CBRE in 2007. CBRE however left in 2009 by mutual consent due to various issues which were not of CBRE’s or the Condominium’s doing.
Having then appointed other CJP Managers including another international Managing Agents, we recently reappointed CBRE on the 1st April 2012 having come to the conclusion that CBRE is the best Managing Agent in Phuket who we believe has the resources and capabilities to manage our Condominium.
The Committee and Co-Owners have been extremely pleased with the performance of CBRE to date. Allamanda 1 Condominium is a complex development, however, CBRE has acquitted itself very well, understood the issues to hand and has already started to move the Condominium forward in a positive manner.
The reporting from CBRE has also been excellent and something we have not been fortunate enough to experience until CBRE came back on board.
We appreciate that Property Management is not just about 6 months, it is ongoing. However, to date we are extremely pleased that we made the decision to appoint CBRE and based upon their current performance we would definitely recommend them to any potential customers looking for strong, professional and transparent management.