Case Study

Time Utilisation Study

Workplace Strategy


Project Details

Client Represented: A Leading Pharmaceutical Company
Location: Bangkok, Thailand
Topline: Identified optimization potential and highlighted the gaps the client would need to adopt flexible working.


  • Client wishes to identify space and cost optimization opportunities to utilise their workplace more efficiently and effectively.
  • Arrive at a high-level space estimate by potential scenarios to help real estate decision.


  • Data is gathered through Time Utilisation Studies to arrive at a high-level space estimate to help client’s real estate decision.
  • CBRE studies over 23,500 observation points made over the 10 days.
  • The feasibility of an adoption of flexible Activity Based Working is also assessed by business unit, based on the utilization level and the work styles.


  • CBRE identified significant optimization potential in space by adopting a new way of working.
  • CBRE highlighted the gaps that the client would need to address to adopt flexible working that included aspects of technology, behavior and protocols.
  • The Client is evaluating to implement flexible working.

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